Emergency Numbers & Access
Call 118 or 119 for ambulance — limited English. In Bali, call BIMC Hospital directly (+62 361 761263) for English-speaking emergency assistance with their own ambulance. In Jakarta, RS Pondok Indah, Siloam, and Medistra have 24/7 English-speaking ER. Private hospitals may request a deposit (uang muka) before admission — carry cash/card and insurance documents. For serious conditions anywhere outside Jakarta, Surabaya, or Bali, medical evacuation to Singapore is the standard protocol — International SOS coordinates most evacuations. Blood supply safety varies — private hospitals in Jakarta/Bali maintain screened supplies, but rural areas may have limited stocks.
Response time: 15-40 minutes in Jakarta/Bali (traffic-dependent — Jakarta's legendary gridlock can delay significantly); 30-90+ minutes in provincial cities; remote islands may require hours for evacuation. In Bali tourist areas (Kuta, Seminyak, Ubud), BIMC operates its own ambulance service with faster response.
Cost: Public hospital ER (RSUD): IDR 50,000-500,000 ($3-31) for assessment. Public admission: IDR 100,000-500,000/day ($6-31). Private hospital ER: IDR 500,000-5,000,000 ($31-310). Private admission: IDR 1,000,000-10,000,000+/day ($62-620+). ICU (private): IDR 5,000,000-20,000,000/day ($310-1,250). International clinic (Bali BIMC): $200-1,500 per ER visit. Surgery (private Jakarta): IDR 10,000,000-200,000,000 ($620-12,400). Medical evacuation to Singapore: $20,000-100,000+.
Healthcare System
Indonesia — the world's largest archipelago (17,000+ islands, 275 million people) — has enormous healthcare disparities. Jakarta has JCI-accredited private hospitals rivalling Singapore; remote islands may have only a puskesmas (community health centre) with a nurse. The BPJS system (launched 2014) covers 200+ million Indonesians but is strained. Private hospital chains (Siloam, Mitra Keluarga, Mayapada, RS Pondok Indah) offer excellent urban care. Bali has dedicated international clinics for tourists (BIMC, Kasih Ibu International). Medical evacuation to Singapore or Jakarta is standard for serious cases outside Java/Bali. Indonesia has a strong traditional medicine (jamu — herbal drinks) culture running parallel to Western medicine.
Designed for: Indonesian citizens/residents enrolled in BPJS Kesehatan; visitors rely on private hospitals and international clinics — NO public coverage for tourists
GP Access & Costs
Direct access to private clinics (klinik) and hospitals — no referral needed. Walk-in accepted. Puskesmas (public community health centres) theoretically available but designed for BPJS holders and minimal English. International clinics offer Western-style GP consultations with appointments. Most tourists use private hospital outpatient departments or international clinics.
Typical wait: Private clinic/hospital: 15-60 minutes walk-in. International clinic: same-day appointment. Public hospital (RSUD): 2-5+ hours. Specialist (private): 1-5 days.
Availability: Excellent in Jakarta (multiple JCI-accredited hospitals), Bali (BIMC, Kasih Ibu International, Siloam), and Surabaya. Good in Yogyakarta, Bandung, Medan. Very limited on remote islands — puskesmas with basic facilities only.
GP Visit
Private Indonesian clinic: IDR 100,000-500,000 ($6-31)
Private GP
Local private clinic: IDR 100,000-500,000 ($6-31). Private hospital outpatient: IDR 300,000-1,500,000 ($19-93). International clinic (BIMC Bali): IDR 800,000-3,000,000 ($50-186). Specialist: IDR 500,000-2,000,000 ($31-124). Dental cleaning: IDR 200,000-500,000 ($12-31). Executive health screening: IDR 2,000,000-10,000,000 ($124-620).
ER Without Insurance
Private ER: IDR 500,000-5,000,000 ($31-310). Private admission: IDR 1,000,000-10,000,000+/day ($62-620+). ICU: IDR 5,000,000-20,000,000/day ($310-1,250). Surgery: IDR 10,000,000-200,000,000 ($620-12,400). Appendectomy: IDR 15,000,000-40,000,000 ($930-2,500). Medical evacuation to Singapore: $20,000-100,000+.
Medication
Medications at Indonesian pharmacies (apotek) are very affordable. Antibiotics: IDR 10,000-100,000 ($0.60-6). Common medications: IDR 5,000-50,000 ($0.30-3). Pharmacy chains: Kimia Farma (state-owned, largest and most trusted), Century Healthcare, K-24 (24-hour). Many medications available without prescription at pharmacist discretion — antibiotics commonly dispensed OTC. Generic medications (generik) mandated by government and widely available. Quality generally reliable from chain pharmacies. Traditional herbal medicine (jamu) sold everywhere — fresh jamu drinks from street vendors, or packaged from brands like Sido Muncul and Jamu Jago.
Pharmacy & Medication
Hours: Kimia Farma: 8am-9pm generally. Century Healthcare: mall hours. K-24: 24 hours (as the name suggests). Hospital pharmacies: 24/7. Village kiosks (warung) may sell basic medications but quality uncertain.
OTC: Very wide range — antibiotics, anti-inflammatories, and many prescription drugs available OTC from apotek. Pharmacists will diagnose and treat minor conditions. Quality reliable from major chains (Kimia Farma, Century). Avoid purchasing medications from unmarked kiosks or street vendors.
Controlled substances: Indonesia has EXTREMELY STRICT drug laws — DEATH PENALTY for trafficking, mandatory minimum sentences for possession. The Bali Nine case (2005) resulted in executions. ANY amount of illegal drugs (including cannabis) carries severe penalties — arrest, imprisonment, or death. Carry official doctor's letter with Indonesian translation for ALL prescription medications. Declare controlled substances at customs. Even trace amounts detected in blood can result in charges.
Practical Tips
- BIMC Hospital (Bali) — dedicated international hospital with 24/7 English-speaking ER, own ambulance, evacuation coordination
- Siloam Hospitals — large private chain across Indonesia with good standards and English-speaking staff
- RS Pondok Indah (Jakarta) — JCI-accredited, excellent emergency and specialist care
- Kasih Ibu International Hospital (Bali) — good alternative to BIMC, slightly more affordable
- Travel insurance with Singapore evacuation cover is NON-NEGOTIABLE for Indonesia travel
- If bitten by dog/monkey in Bali, go to BIMC or Sanglah Hospital ER IMMEDIATELY for rabies post-exposure prophylaxis
- Kimia Farma is the most reliable pharmacy chain — state-owned, good quality, affordable
- Carry your hotel address in Bahasa Indonesia — helpful for taxi drivers and ambulance
- Download Gojek AND Grab — both work for fast transport to hospital
- For diving emergencies, Sanglah Hospital (Denpasar) has a hyperbaric chamber
What are the emergency numbers in Indonesia?
Ambulance: 118 or 119, Police: 110, Fire: 113. In Bali, BIMC Hospital (0361-761263) and Siloam Hospital have their own ambulance services that are faster and better equipped. In remote areas, ambulance response may be unreliable.
Is healthcare good in Bali?
Bali has international-standard hospitals: BIMC Hospital (Kuta and Nusa Dua) and Siloam Hospital cater specifically to tourists with English-speaking staff. Costs are higher than mainland Indonesia but reasonable by Western standards. For serious trauma or complex surgery, medical evacuation to Singapore or Jakarta is standard.
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Sources: Indonesian Ministry of Health (Kementerian Kesehatan), BPJS Kesehatan, CDC Travelers' Health — Indonesia 2024, WHO Indonesia, BIMC Hospital Bali, International SOS Indonesia
Last reviewed: March 2026 by Gewardz Health
Further Reading
Healthcare in Thailand
Compare Indonesia with Thailand — a more developed medical tourism destination nearby.
Read guideHealthcare in Singapore
Singapore is the evacuation destination for serious cases from Indonesia — see costs.
Read guideHealthcare in Vietnam
Compare Indonesia with Vietnam — both have rapidly improving healthcare systems.
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